Objective

To find a growth oriented position that allows me to utilize my leadership skills.

Experience

May 2005-Present

           RR Donnelley

Salt Lake City, UT 

Supervisor

§     Supervising/managing a team of 5-6 people at a time for two different departments.

§     Working with our clients regarding any property issues.

§     Communicating with contacts, inspectors and clients.

July 2003-May 2005

          Teleperformance USA

Salt Lake City, UT 

QA/QC

§     Making sure employees were handling our customers properly.

§     Making daily reports for our clients in Microsoft Excel.

§     Speaking with clients on daily or weekly basis.

January 2001-January 2002

                          Convergys

     Taylorsville, UT

Customer Service

§     Answering customers questions

§     Providing the best customer care possible

§     Up-selling customer’s products so that they are even better.

January 2000-January 2001

Amerisource Bergen

Salt Lake City, UT 

Order Puller/Filler

§     Entering information into the system

§     Pulling prescriptions for pharmacies

§     Shipping the products

Education

Attending to receive a Psychology Degree

Salt Lake Community College 

Salt Lake City, UT 

High School Diploma

§     Communications award

Interests

I love working with a variety of people and learning new things.

References

References are available upon request.